By Bud Wilkinson of RIDE-CT.com What’s the biggest gripe when calling “customer support?” My guess is that it’s talking to “Bob” in some far off land. It’s not that Bob isn’t knowledgeable, polite or capable – unlike “Peggy” in the memorable Discover Card commercials – it’s just that he’s so …

By Bud Wilkinson of RIDE-CT.com Television used to be a shared experience back in the days of three channels (CBS, NBC and ABC) plus PBS. The came cable and zillion sports channels, Fox and its wired offspring, and dozens of channels that celebrate everything from duck hunting to zombies, with …

By Bud Wilkinson of RIDE-CT.com A few snowflakes in the air today above the RIDE-CT.com garage, leading more to thoughts of prepping the snow thrower and generator for the coming winter than to getting the bikes prepared for the same… And now the news: – In a preemptive move, the …